As described in “Assigning users to tasks: Workflows” and “What is a document workflow?” articles, the workflow is a feature provided to you by ecratum that enables you to delegate a user from your company account to receive tasks from or to send tasks to particular company or company groups.
A big advantage of using the workflow feature is that you can select a supplier group within the workflow which means that the user you define as the responsible user will be in charge of handling interactions with the chosen supplier group. You can have an easy and efficient way of managing responsibility delegation in your company by creating workflows.
Learn more about how you can create a workflow for a supplier group:
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