In ecratum, there are various business and connection status occur on your suppliers depending on the actions that you or your suppliers take. When you add a supplier by inviting them to join ecratum or connecting to them if they are already registered in ecratum, the status that your supplier can get explained below:
The status of your supplier in ecratum is classified into two main categories:
- Business status: Indicates if your supplier is an active or inactive company in terms of their interactions with you which is explained with more details in the following section.
- Connection status: Demonstrates if the connection between your company and your supplier is triggered or not.
Your supplier can get the given different business status:
Active is the business status for your supplier who is connected to your company as a supplier in ecratum. You can send your requests to the active suppliers and receive responses from them.
When you deactivate a supplier to whom you are connected in ecratum, the business status of that company becomes Inactive. When a supplier if deactivated, you will be no longer able to send requests to them and all open requests are also marked inactive and you will not be able to work on them anymore.
The connection status addresses the different type of connections happen between your company and your suppliers depending on the actions that they take.
Connected is the status that your supplier gets at the end of the following cases:
- The supplier invited to join ecratum accepts the invitation and signs up to ecratum. Then, their status becomes connected.
- You connect to a supplier that is already in ecratum, the connection status of that specific supplier is also connected.
When you send an invitation to a supplier to let them collaborate with you in ecratum, the connection status between you and them gets the status named Invited. Till your supplier signs up to ecratum, the connection status remains “invited”. Keep in mind if your supplier does not sign up to ecratum in one month after receiving the invitation, it expires but you always have the option to re-send the invitation. Find out more: How to re-send an invitation to suppliers
Custody is the status where an entity for the supplier is created in ecratum but they are not invited to ecratum yet. That means when you import a list of suppliers to ecratum, you can invite them by providing the contact information that will receive the invitation and then the connection status of that company turns into “invited”.