Getting started with product documentation

Managing supplier relationships might be challenging for several reasons: having communication gaps, non-transparency over processes, dissatisfied quality parameters upon provided product documentation and so on. This is where ecratum will make life easier for you.

Before ecratum, most quality managers collect the necessary documentation by passing the request on to their purchasing department, who relays it to the supplier and funnel the provided documentation back.

In ecratum, your document request reaches your suppliers directly in the form of tasks. Responses from them get back to you in a similar manner. A typical task cycle occurs in ecratum is given below:

Read more about:

• How to work with product tasks

Before you can start working with ecratum, some prerequisites have to be fulfilled. To ensure you have all the necessary information at hand, you can follow the steps in our setup guideline.

Overall, ecratum helps you manage product documentation in an efficient way. To get a better insight into how using ecratum will make an impact on handling product documentation and managing the supplier relationships, you can read the following the article series:

• Working with products in ecratum
• Product groups in ecratum
• What do document types mean in ecratum?
• Product tasks in ecratum
• Assigning users to tasks: Workflows
• Managing your suppliers in ecratum
• Communication in ecratum