Keeping a group or your team members updated about complaints to your suppliers can sometimes be hectic and time-consuming. This is why we have introduced the user group feature, so you can set up a group from your user list to receive updates on a complaint.
You can setup User groups by following these steps:
Go to Corrective Action Manager in the Configuration Menu and select “Manage user groups”.
On the Manage User Group page, Click “New User Group”.
Enter a preferred name for the group then select from your user list, the people you want to receive updates on a Corrective Actions ticket.
Click “Save” to save your user group.
How to edit use groups
If you want to edit your user group follow the steps below
On the Manage user groups page, click “Actions” from the group name you want to change then select "Edit" from the list of options.
On the Edit page, you can edit the name, add or remove users from the list. Then click "Save"
Remove user group
On the Manage user groups page, click “Actions” from the group name you want to remove/delete then select "Remove" from the list of options.