How do Support Tickets work?

When the feature is activated, you will be given a customized Support Portal and a new entry on your sidebar called Support Ticket Status. Follow the given steps to work with Support Tickets:

• Share the link of your Support Portal with your customers.
• Let your customers send support tickets to you.
• Review the received support ticket through your Inbox or Support Ticket Status page.
• Add a comment to the ticket or mark it as resolved.