User Manual

Getting Started With Knowledge Base
Serve your customers with Knowledge! How To Set up The Knowledge Base 1.Activate The Knowledge Base 2.Create A Topic For Your Knowledge Base 3.Crea...
Thu, 20 Sep, 2018 at 4:05 PM
How To Activate The Knowledge Base
After logging in to ecratum, you can activate the Knowledge Base quickly via ecratum Store. Click on ECRATUM STORE in the sidebar. Press the Get Started ...
Wed, 5 Sep, 2018 at 11:40 AM
How To Create A Topic For Your Knowledge Base
In this article, you can find the needed information to create and update a topic for your Knowledge Base. 1.How To Create A Topic? 2.Actions To Take Wit...
Thu, 19 Jul, 2018 at 1:53 PM
How To Create A Folder in A Topic
In this article, you can find the needed information to create and update a folder for your Knowledge Base. 1.How To Create A Folder? 2.Actions To Take W...
Thu, 19 Jul, 2018 at 1:53 PM
How To Create An Article In A Folder
In this article, you can find the needed information to create and update an article for your Knowledge Base. 1.How To Create An Article? 2.Actions To Ta...
Thu, 19 Jul, 2018 at 1:54 PM
How To Share Your Knowledge Base With Your Customers
You can share your Knowledge Base with your customers and let them read the published content. You can distribute it to your customers by doing the followin...
Thu, 19 Jul, 2018 at 1:54 PM
How To Use The Knowledge Base As A Reader
As a reader, you can easily access the provided content after your supplier shares the link to their Knowledge Base. In this article, you can find the neede...
Thu, 19 Jul, 2018 at 1:54 PM